How we communicate and why it matters

Gen Y? Explain Why.

Gen Y? Explain Why.

Gen Yers only read the subject line of an email. That is, if they read an email at all.I heard this from Jason Dorsey the Gen Y Guy®. Jason is not only the guru of all things Gen Y; he is also a brilliant and delightful entertainer. He didn't provide data,...

A guy walks into a bar

A guy walks into a bar

When we sat down, two men at the bar were talking about Thomas Jefferson, John Adams and the Three-Fifths Compromise that made it possible for the U.S. Constitution to become ratified. I know this because I was right next to them and they were very loud.I...

Mindful Communication

Mindful Communication

How often do you reread an email before sending, or ask yourself if the message is important and clearly written?Mindfulness is being aware. It’s a concept foundational to Buddhism. And after several millennia of living mostly in the world of philosophy...

Spring Training

The 2012 Major League Baseball season officially begins today, with the first of a two-game series between the Seattle Mariners and Oakland Athletics at the Tokyo Dome in Japan. For the rest of the teams, it is still Spring Training.It’s easy to think of...

Ready for the Shredder

Ready for the Shredder

Last week I realized that I’ve kept electronic records of every aspect of my business for over a decade. I wondered why I was keeping paper versions of the same, so I spent an afternoon sorting through my two-drawer hanging file cabinet. I filled six boxes...

Information Overload

Information Overload

I am still unwinding my brain from the Information Overload Research Group (IORG) ‘un-conference’ in San Francisco last week. IORG is a 5-year old coalition of academics, business owners and consultants – all volunteer. I’d learned of it only a few weeks...